Q) What is the fan size?
A) The grilles measure approximately 12 ¼” high by 14 ½” wide.
The rear housing measures 12 ¾” high x 14 ¼” wide.
The diameter of the duct is 10 ½”.
Q) How loud is the fan?
A) When operated by a speed controller, the fan ranges from 1.4 sones to 4.8 sones. It's important to note that the sound you hear from a propeller blade is different than the sound you hear from a squirrel cage. Our fans sound more like a summer cooling fan rather than a typical bathroom fan.
Q) How do you control the fan?
A) The fan has been approved for use with any solid state speed controller, or you may use a separate on-off switch. We highly recommend using a solid state speed controller, as the varying speeds not only add to the beauty of the visible blade, but also allow you to match the airflow for your specific needs.
Q) Is there any plastic on your fan?
A) No. All of the components are made of aluminum and steel.
Q) How heavy is it?
A) A complete fan is approximately 12 to 14 pounds.
Q) Can your fans be installed in both the wall and the ceiling?
A) Our fan that we currently offer, model 105D, is a through-wall fan only.
Q) What is the height requirement for the fan?
A) The fan must be installed at a minimum height of 7 feet above the floor. If there is a countertop or major appliance (e.g., dishwasher) that serves as a barrier, the fan may be installed at a minimum height of 5 feet above the floor.
Q) Who will install my fan?
A) The installation work and electrical wiring must be done by a qualified person(s). We do not provide installation.
Q) How long does an installation take?
A) Depending on the experience of the installer, the average time is about two to three hours. The owner's manual has detailed descriptions, and photos, of each step.
Q) Is this only a bathroom fan or can I install it in other rooms?
A) Our fans are for general ventilation use only: i.e., bathrooms and kitchens. Our fans are not used to exhaust oil, grease, chemicals, hazardous or explosive materials and vapors.
Q) Can I install the fan above my bathtub or shower.
A) No, this fan is not been rated for wet locations.
Fan Returns, Exchanges and Warranty
Q) What is your warranty?
A) We offer a 2 year limited Warranty.
Q) What is your return policy?
A) Our fans are custom made to each order and specifications; therefore we do not accept returns (except for defects in materials and/or workmanship which is outlined in our Warranty policy.)
Fan Ordering Terms and ConditionS
Q) Do you offer any financing or payment plan?
A) You have two options for payment.
-You may pay the total amount upon placing your order.
-You may pay half down upon the placement of your order and half upon shipment.
Q) Do you sell in other countries?
A) Currently, we are only selling in the United States.
Q) What form of payment do you accept?
A) We currently accept checks.
Q) Are your fans available at any retail locations?
A) Yes, at Seattle Interiors in Seattle, WA.
Q) What are your typical shipping fees?
A) We ship UPS ground. Shipping prices will vary depending on your location.
Q) What is your current lead time?
A) 4 to 6 weeks.
Q) Do I have to buy the speed controller you offer or can I buy another one?
A) You may use any solid-state speed controller with our fan.
Q) What all can be customized on my fan?
A) First, you may choose from our grille designs. Then, you may customize your grille, thumbscrews, blade, nosecone, inside housing and rear housing with the powder coating colors or plating finishes of your choice.
Q) What if I don’t have a standard wall thickness?
A) You may provide us with your dimensions and we will customize your fan to fit your wall size. Please call us for details.
Q) Do you plan on introducing any other models?
A) We sure do. If there is something specific you are wondering about, please give us a call or send us an e-mail.
Q) Is there a lot of air that comes in from the outside?
A) No. Our fans have a built-in back draft door with a seal to prevent outside air from coming in.
Q) Can I see an exact color sample?
A) Yes. The cost is $3.00 for each sample.
Q) Will you match a color that I have?
A) Custom colors are available. Please call us for details.
Q) If I change my décor can I buy a different grille design?
A) We only offer our blades, nosecones, and thumbscrews a la carte. Our grilles are specifically made to fit each housing assembly, they are not interchangeable.
Q) Can I order your grilles Individually?
A) You sure can. Please visit our Grille Shop.
Q) How easy is it to clean my fan?
A) Very easy. Remove the four thumbscrews, grille, and nosecone by hand.....Clean Away!
Q) Why do they cost more than other exhaust fans?
A) Our fans are not mass-produced; they are hand-crafted in the United States with the highest quality parts and materials, made for each order and customized to fit your décor.
Q) Does it just look pretty - or is it also Effective?
A) The mirrors in our bathrooms are always steam free!